Privacy Policy

 

Privacy Policy

1) Information About the Collection of Personal Data and Contact Details of the Controller

1.1

We are delighted to welcome you to our website and thank you for your interest. Below, we explain how we handle your personal data when you use our website. Personal data refers to all information that can identify you personally.

1.2

The data controller responsible for processing on this website, in accordance with the General Data Protection Regulation (GDPR), is AUSTERE-NOOSA, 92A Ormiston Grove. The controller is the individual or legal entity that decides alone or jointly with others on the purposes and means of processing personal data.
For any questions regarding your data, please contact us at support@austere-noosa.com.

1.3

This website uses SSL or TLS encryption to ensure security and protect the transmission of confidential information (such as orders or inquiries). You can recognize a secure connection by the "https://" prefix and the lock symbol in your browser's address bar.

2) Data Collection When Visiting Our Website

When you visit our website without registering or submitting information, we collect only the data transmitted by your browser to our server (known as "server log files"). This data is technically necessary to display the website properly and includes:

  • Visited website

  • Date and time of access

  • Amount of data transmitted (in bytes)

  • Referring website (source)

  • Browser used

  • Operating system

  • IP address (anonymized if applicable)

Data processing is based on Article 6(1)(f) GDPR, representing our legitimate interest in improving the stability and functionality of our site. This data will not be used in any other way unless unlawful activity is suspected.

3) Cookies

We use cookies to enhance the appeal of our website and enable specific functionalities. Cookies are small text files stored on your device. Some cookies are deleted after you close your browser session (session cookies); others remain on your device to recognize your browser during your next visit (persistent cookies).

Cookies may collect browser data, location information, or IP addresses. Persistent cookies are automatically deleted after a defined period.
Data processed through cookies is based either on Article 6(1)(b) GDPR (contract-related) or Article 6(1)(f) GDPR (optimization purposes).

You can configure your browser to control the acceptance of cookies. Disabling cookies may, however, limit website functionality.

4) Contacting Us

When contacting us (e.g., via contact form or email), your provided information will be collected for the purpose of handling your inquiry.
Legal basis: Article 6(1)(f) GDPR (legitimate interest) or Article 6(1)(b) GDPR (pre-contractual or contractual communications).
We delete your inquiry data once your request has been fully processed unless legal obligations require longer storage.

5) Data Processing for Customer Accounts and Contract Fulfillment

We collect personal data when you open a customer account or complete a purchase. Data processing is based on Article 6(1)(b) GDPR (contract fulfillment).
You may delete your customer account at any time by contacting us.
Stored data will be deleted in compliance with statutory retention periods unless you have consented to further use.

6) Use of Your Data for Direct Marketing

6.1 Newsletter Subscription

If you subscribe to our newsletter, we will use your data with your consent under Article 6(1)(a) GDPR.
You can unsubscribe at any time by clicking the unsubscribe link in the newsletter.

6.2 Newsletters for Existing Customers

Under Article 6(1)(f) GDPR, we may use your email from previous purchases to inform you about similar products.
You can object to this use at any time.

7) Data Processing for Order Fulfillment

To process your orders, we share your personal data with:

  • Payment Providers: PayPal, Stripe, Klarna, Apple Pay

  • Delivery Partners: for the purpose of shipping your goods

Data transfer is based on Article 6(1)(b) GDPR for contractual fulfillment.

8) Contact for Review Reminders

We may send you a one-time reminder to leave a review for your purchase if you have provided your consent in accordance with Article 6(1)(a) GDPR.
You may withdraw your consent at any time.

9) Use of Social Media Plugins

Our website includes links to social media platforms (e.g., Facebook, Instagram) using HTML links, preventing automatic data sharing with those platforms.
Further details on how these platforms process your data can be found in their respective privacy policies.

10) Online Marketing

We use tools like Google AdWords and DoubleClick to display targeted advertising. Cookies may be used to collect pseudonymized user behavior.
You can manage your ad preferences through your browser settings or third-party opt-out tools.

11) Web Analytics

We use Google Analytics to analyze website traffic for optimization purposes, based on Article 6(1)(f) GDPR.
IP anonymization is enabled.
You can opt out of tracking via available browser add-ons.

12) Retargeting/Remarketing

We use technologies like Facebook Pixel and Google AdWords Remarketing to better tailor ads to your interests.
Processing is based on your consent under Article 6(1)(a) GDPR.

13) Your Rights Under GDPR

You have the right to:

  • Access your data (Art. 15 GDPR)

  • Request correction (Art. 16 GDPR)

  • Request deletion (Art. 17 GDPR)

  • Restrict processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Object to data processing (Art. 21 GDPR)

  • Lodge a complaint with a supervisory authority (Art. 77 GDPR)

14) Data Retention

We retain your data only for as long as necessary for the stated purposes or as required by law (e.g., tax retention periods).
After these periods, your data will be securely deleted unless further retention is necessary for legitimate reasons.